Helping Our Customers Remain Competitive  
Service and Parts
 

Tigerpak provides quick, professional and economical services for the following equipment:

  • Imaje ®
  • Metronic®

 

  • APS®      
  • Maplejet®

 

  • Diagraph®
  • Kortho®

Tigerpak supplies quality parts at great value for the following equipment:

  • Imaje ®
  • Metronic®
  • Diagraph®  
  • Maplejet®
  • Kortho®
  • APS®  

Technical Support
Tigerpak is dedicated to provide you with complete customer satisfaction.  Our customers benefit from fast and reliable on-site service provided by experienced and trained technical personnel.  Contrary to approach adopted by many OEMs, our staff does not benefit financially from sales of parts or service billings.  We believe that the best measurement is customer satisfaction and retention. This way you can be sure that repairs of equipment are done to minimize your cost without compromising reliability.  For those critical applications that just cannot loose any production time, we can provide spare equipment that is placed on your production line while we perform the repairs.  Your production keeps running even when your equipment requires repairs.

Technical Training
Customers who are interested in performing their own repairs and maintenance should consider training their personnel.  Tigerpak offers complete training on all the brands we service.  Training can be provided on-site or off-site to meet your needs.  Personnel trained by Tigerpak will also benefit from two post-training contacts (on-site or by phone) to answer any additional questions or refresh the knowledge.  

Preventive Maintenance and Service Programs
Tigerpak wants your equipment to stay reliable for a very long period of time.  We can provide you with a maintenance or service program that will accommodate your needs and fit your budget. These programs minimize your cost-of-ownership and secure 100% productivity of your equipment.  There are no “locked-in” contracts required.  We design the program for your needs and maintain the schedule until you tell us to stop.  
 
Copyright © 2009 Tigerpak Industrial Supplies, Ltd.